8×8 X-Series
One of the cloud telephony solutions that Octagon Telecom offer is the 8×8 X-Series. X Series offers plans which can be mixed and matched to address a business’ diverse needs in the most cost-efficient manner.
With the 8×8 X-Services, customers can benefit from a feature rich solution which offers:
- A flexible, easy-to-use solution that can be operated from a mobile app
- Meetings for up to 100 participants
- Inbound chat, email and social
- Workforce optimisation
- One-click voice to video
- Reduced overseas calls – tariff free international calls to 47 countries
- Simple integration with customer CRM systems which improve customer service and efficiency
ISDN Switch-Off
Connectivity, particularly for phone systems, from just before the turn of the Millennium until recently, was based on ISDN lines.
Recent advice over the ceasing of these services is that no further supplies of new ISDN lines will take place beyond 2023 and there will be a “forced migration” complete by 2025.
Other leading European countries like Germany have already discontinued and the change process is escalating.
There is therefore a pressing need to address this issue if your phone system or any other services are connected via ISDN before the services are shutdown.
There is good reason however to consider change before then. This can be a great opportunity to reduce costs and improve services by moving to IP.
